Before contacting us, please consult the website: you will find all the updated information there.
Contact us on 04221628792 ONLY if you have not found an answer or for bookings with less than 1 hour and 30 minutes' notice.
An escape room is an immersive live game where you enter a themed setting. Together with your team, you will have to
esplorare la stanza, trovare indizi nascosti e risolvere enigmi per completare una missione entro 60 minuti. Logica, intuito
Collaboration and teamwork are fundamental to succeeding, getting out on time, and enjoying an engaging and adrenaline-fuelled experience.
Our rooms have been designed for multiple people to play together on different puzzles simultaneously, with more than one puzzle active at the same time, and no single required sequence. This means one thing: everyone participates, always. This way, each team member can contribute, making the experience dynamic, fluid, and consistently engaging.
Ogni nostro ambiente è realizzato con una cura scenografica estrema: utilizziamo materiali di qualità solidi e realistici: niente polistirolo, niente plastica, niente “finzioni da parco tematico”.
Only believable and immersive environments, where you will truly feel as if you've stepped into a movie scene. Every detail has been considered.
Every riddle is perfectly integrated into the story.
Choose your preferred experience and click “Book now”.
Bookings can only be made through our website; by telephone is only possible up to 1 hour and a half before the start of the game.
Trovi tutti i prezzi nella sezione “PREZZI&COUPON”.
Il pagamento può essere effettuato con carta in fase di prenotazione online o in contanti in sede.
If you have not received the confirmation email:
Most likely, it ended up in your email's spam or promotions/advertising folder, please try checking there.
2) You probably haven't completed the booking.
If you have not clicked the ‘COMPLETE BOOKING’ button, it means you have not completed all the required steps and the booking is not complete.
3) It's possible that someone was a fraction of a second quicker and booked first.
4) If the problem isn't one of the previous three, you've probably entered the wrong email address. Give us a call and we'll check.
Cancel within 12 hours prior to the start time of the game session by clicking the cancellation link received in the booking email.
The withdrawal terms will also apply to bookings made less than 12 hours before the booked time. In the event of a failure to cancel in the manner accepted at the time of booking
The Company will charge a penalty of €70.
Regulation specified in Article 6 of our “Terms and Conditions”
If you have made a booking with online payment and wish to change it, please contact us by telephone.
If you have not already paid online, you must first cancel it via the cancellation link received in the confirmation email, and
Subsequently, make a new booking.
The amendments are therefore subject to the same cancellation terms as apply to each booking.
For further details, please refer to Article 6 of our“Terms and Conditions”
The game's countdown begins at the exact booked time.
We ask you to arrive 10 minutes before your reservation time.
If you're late, no problem: you can still play, but with the remaining time.
Yes, the number of attendees can vary without prior notification. Any discrepancies will be settled on-site.
L’unica eccezione riguarda le esperienze in realtà virtuale: in questo caso, eventuali variazioni devono essere comunicate entro 2 ore prima dell’inizio del gioco, rispondendo alla mail di prenotazione per permetterci di preparare e configurare correttamente i visori di gioco.
The number indicated for each room is the recommended one, as it guarantees the best gaming experience in terms of space and dynamics.
It is still possible to participate with 1–2 extra people, keeping in mind that the experience might be more chaotic and the spaces more cramped.
So it is possible to evaluate participation, provided that all participants are aware that comfort and the quality of the experience might be affected.
For larger groups, we recommend booking two or more different rooms at the same time and playing simultaneously, divided into teams.
Additional people, beyond the maximum recommended number, will be charged the same rate as the last participant.
When the 60 minutes are up, the experience ends.
If the room is available for the next shift, it is possible to add 30 extra minutes to try and complete the mission, for a small supplement.
È possibile acquistare un coupon regalo direttamente nel nostro sito. Vai nella sezione del menù ‘PREZZI&COUPON’.
Sì, l’esperienza in generale è consigliata dai 14 anni in su. I ragazzi dai 14 anni possono partecipare anche in autonomia, purché siano responsabili, non siano scalmanati e rispettino gli spazi e gli oggetti presenti all’interno dell’esperienza.
I bambini fino ai 13 anni possono comunque partecipare se accompagnati da almeno un adulto ma consigliamo di consultare le nostre esperienze ‘Ideali per famiglia’ o ad ogni singola “Stanza” perché non tutte sono adatte ai minori di 13 anni.
Up to 6 years old they don't pay, from 7 years old and upwards the price is the normal list price.
Ogni esperienza presenta caratteristiche differenti. Per verificare età consigliata, livello di paura e limitazioni, consulta la pagina dedicata della singola stanza.
If someone does not participate in the experience, it is not possible to wait in reception for the entire duration of the game.
In most cases, even those who initially have some doubts get through the experience without problems, thanks to manageable and always accessible spaces.
In any case, at any time it is still possible to interrupt the game and leave the experience.
Ogni esperienza presenta caratteristiche differenti. Per verificare quale è più adatta, consulta la pagina dedicata della singola stanza.
It depends on the theme chosen.
For each experience, a perceived fear level is indicated: we recommend you consult the details of your preferred room by clicking on its page.
In any case, the perception of fear is very subjective: it varies from person to person, depending on their sensitivity and how much they allow themselves to be drawn into the atmosphere.
Yes, it's possible to leave the room or end the experience at any time.
The safety and well-being of participants are always our priority.
In the event of an early withdrawal, the participation fee remains unchanged, as the experience has commenced.
For any queries, please contact us by telephone.
Available during branch opening hours.
Monday 16:00/00:30
Mon 16:00 / Sun 02:00
Saturday 11:30 AM / 2:00 AM
DOM 11:30/00:30
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